16 Mar Use VoIP to get more from remote work
Only a few years ago, the traditional office was permanently eliminated from the modern workplace. There is no coincidence that as technology has advanced quickly, so has our reliance on it. This reliance has made way for a whole new method of operation. We all understand that technology will change and advance in ways that the majority of us cannot imagine, but are you certain you’re always using it to the utmost extent possible to capitalise on this evolution?
Any business in the world is free to spend money on the most cutting-edge technological advancements, but some elements of business operations must always remain the same. Because a good communication system is fundamental to the existence of every organisation today, communication is undoubtedly one of the most important components. Both internal and external communication channels must always adhere to the high standards of your clients.
Due to our dependency on technology, a large number of companies now market their products as the best communication tools on the market. Let’s now examine some of the current business communication practises in more detail and receive a preview of possible future developments in this area.
The Conventional Method of Communication
The most important instrument for corporate communication has progressively been email. We may argue that it is more than tried and tested because it has been doing this since the 1970s. Since its creation, it has been a success in linking the office as well as people and businesses all over the world. Technology rarely has such a long shelf life. Email is a miracle, which has earned it the title of conceivably the best business communication way ever. It was revolutionary in the 1970s to be able to send an important message or document across an entire office and also to send the same message halfway around the world, with both recipients receiving it at the same time. Today, instant messaging, basic video conferencing, and other technological marvels are commonplace, but in the 1970s, communication methods were still evolving. Now, though, the issue is “Is email good enough? ” rather than “Wow, how fantastic is email?
Although that wasn’t always the case, most of the everyday emails we receive these days are just not valuable enough. They are frequently inefficient, time-consuming, and distracting in today’s workplace. Scrolling through numerous pages of spam in quest of the important ones has no place in business.
Email can be tedious at times; it might take hours of back-and-forth messaging before you get to the point. Whatever the cause, wasting time in the office today is unpleasant, as we have stated.
Little has changed since the phone was first invented, and its importance in the workplace has remained constant. As you are undoubtedly aware, nothing compares to communicating with your clients while using your tone of voice and thoughtful word choice. These methods are always considerably more effective than sending an email. Although there are excellent alternatives for planned business interactions, such as Zoom and Microsoft Teams, the phone remains not only the first but also by far the best option for an impromptu meeting that is of the utmost importance and urgency.
Don’t go too far and completely stop using phones in your business activities. Contemporary alternatives cannot be completely rejected, leaving only one choice: a hybrid of the two.
Landline technology is outmoded in comparison to modern alternatives and can no longer significantly boost corporate productivity, thus it’s time to move on. There are no exceptions; you must constantly be accessible if you want to run a successful modern business. Customers are no more the trustworthy, dependable group they once were since everything is instantaneous and there is always someone else selling the same goods or service with the promise to be cheaper or of superior quality. Instead, they have become much more erratic than before. Is it really wrong for people to do their research? In other words, if your clients can’t reach you, they’ll go somewhere else. When a new potential client contacts you but is unable to do so, it is the worst possible way to start your relationship. The link connecting you, your suppliers, and your clients may break if you are not always approachable by phone for whatever reason, which could result in the failure of your business.
The nature of meetings has changed. We all remember when the boss would herd everyone into a room, cram them around a desk and whiteboard, and have someone take minutes. Usually, this involved a tedious and repeating process. This kind of gatherings have historically been troublesome, thus it stands to reason that they tend to only take place in troublesome circumstances or when there is a specific reason for them. Many organisations today may struggle to find a day and time that works for their large team, but with the right technology in place, businesses may adopt a new solution that removes the time and effort needed to organise meetings.
In the article that follows, we’ll look at a few of the many modern communication techniques that are currently available and see how, when used effectively, they can revolutionise your company’s communication capabilities and lead you to a much more prosperous future with strategically placed technology at the core of your business success.
Your Trusted Communications Advisor
We are a renowned, knowledgeable team of professionals. Because they understand what your business needs to succeed, our local experts will exert every effort to achieve project goals. We anticipate problems that others would only address. Our track record of completed projects gives us the ability to foresee issues, develop solutions, and assist you in implementing modern telephony. To find out how we can help you overcome your business challenges through the effective deployment of the correct technologies, get in touch with us right away.