Terms and Conditions


All of our products and services are bound by Netcom’s general Terms and Conditions. Where we provide specific services which require additional terms customers agree to abide by the supplemental terms. By taking our products and services customers agree to the terms as defined.


General Terms and Conditions – detailing our standard T&C’s

On Premise and Remote IT Support Services

Supplementary Terms for the Supply of IT Support Services 

Communications and Connectivity

Supplementary Terms for the Supply of Leased Lines and Connectivity

IASME and Cyber Essentials

Supplementary Terms for the Supply of Security Assesment Services

IASME Complaints and Appeals Procedure

Service, Reporting Abuse and Domain Renewals

Hosting and Domain Name Terms (including reporting abuse)

Cerberus Security Services –  Terms and Conditions 

Supplementary Terms for Cerberus Security 



Find below the documents surrounding our compliance towards data protection and data security.


Privacy Overview – detailing our obligations around data privacy

IASME Cyber Essentials GOLD Certification – showing we have been audited and proven to take all operational and technical measures needed to comply with GCHQ National Cyber Security Centre approved  ISAME Cyber Essentials.


ICO Data Protection Registration – showing our ICO data protection registration.





Before completing and signing the credit application please read all of the Terms and conditions which can be found above.


Credit Application Form – Please return this to accounts@netcomtech.co.uk.