IT Support

There’s a significant movement in cybersecurity right now that is seeing organizations approach the problem of cyber defence through the eyes of an attacker. This is very different from the check-box approach often associated with standard security or compliance frameworks – and it requires specialist...

Over the last couple of weeks, I’ve been chatting with people at four multi-national companies I work with who've seen productivity and revenue increase during the COVID-19 pandemic. They have been surprisingly consistent about why they've benefited from this New Normal. I’ve also been following...

The fine against British Airways for GDPR failings has been reduced to £20m from the original £183m intent to fine issued last July. An ICO investigation found the airline was processing a significant amount of personal data without adequate security measures in place, leading to a...

An important development of Microsoft 365 in 2020 has been the launch of the new Microsoft lists app. Until now the ‘Lists’ feature has only been accessible through SharePoint, but now finally the ‘Lists’ feature has been made available through its own standalone platform. There...

Lacking meeting productivity? This is a problem! A recent study suggests 70% of company executives fear meetings are affecting their productivity. This is reinforced by a recent survey that stated that over 50% of remote workers would rather spend less time in video calls. Additionally,...

In Microsoft 365 there are often many ways to achieve the same goal. One example of this is when scheduling team meetings. This feature allows users to organise meetings through the Teams app or through Outlook. Below we shall explore both methods.   Scheduling meetings using ‘Outlook’ With...

More than one in five (21%) UK workers feel more vulnerable to cybercrime since the start of the COVID-19 pandemic, according to a new study by PwC. Stress or fatigue was the most common factor (35%) cited by those workers, followed by lack of skills and training...

UK school payment service Wisepay has revealed that the card details of parents who made transactions on its site between October 2 and 5 have been compromised. This was after Wisepay’s website was hacked, resulting in an attacker harvesting payment details via a spoof page. The...

Ransomware was the most observed threat in 2020, according to a global corporate investigations and risk consulting firm based in New York City. Kroll's proprietary data on cyber incident response cases shows that ransomware attacks accounted for over one-third of all cases as of September 1,...

The world's second-biggest fashion retailer was today handed a monumental fine for violating the European Union's General Data Protection Regulation (GDPR). A German subsidiary of Hennes & Mauritz AB (H&M) was fined €35,258,707.95 by regulatory body the Hamburg Data Protection Authority (HmbBfDI) for excessive use of...